Grand Continental Penang

68, Jalan Gurdwara (Jalan Brick Klin), Penang, My, Penang, Malaysia, 10300show map
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Rooms and Guests
2Guests1room
Highlights
5
Guest ratingBased on  82 reviews
Overview

Situated just minutes away from the idyllic beach, the 3-star Grand Continental Hotel Penang offers 192 rooms.

Due to a convenient location of Grand Continental Hotel Penang, guests have direct access to Penang Hill, which is 6 km away. The property is located within a 10-minute walk to the center of Penang.

The hotel is set next to a museum and a temple.

Penang International airport lies 15 km away from Grand Continental Hotel Penang and it takes about 20 minutes by car to get there.

Rooms

Room amenities at Grand Continental Hotel Penang include individual climate control, satellite TV, a private safe, a mini-fridge and direct dial phone. Grand Continental Hotel Penang offers rooms with the hills view. Bathrooms in these comfortable rooms are fitted with a bathtub, a shower and a hairdryer.

Eat & Drink

The restaurant menu features international dishes. Serving an array of dishes, China House Restaurant and Thirty Two at the Mansion are 100 meters away.

Services

The hotel offers a safety deposit box, parking and a lift and such services as 24-hour front desk and ironing service.

Relax

A roof-top pool and an outdoor swimming pool are available at the hotel.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Paid Private parking is possible on site.

Number of floors:   23.  Number of rooms:   192.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Cafe

Swimming pool

Outdoor swimming pool

Meeting facilities

Conference room

Air conditioning

Dining

  • Cafe

Business

  • Conference room

Spa & Leisure

  • Outdoor swimming pool

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
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Good to know
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
KomtarKomtar1000 ft Georgetown, Penang IslandMalaysia
Khoo KongsiKhoo Kongsi3400 ft18 Lebuh Cannon
Penang HillPenang Hill4600 ft Georgetown, Penang IslandMalaysia
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China House RestaurantChina House Restaurant300 ft153-155 Lebuh Pantai
Thirty Two at the MansionThirty Two at the Mansion700 ft32 Sultan Ahmad Shah
Little kitchen, Noordin St, Georgetown, MalaysiaLittle kitchen, Noordin St, Georgetown, Malaysia1000 ftBandaraya Georgetown
New Lane Hawker CentreNew Lane Hawker Centre1400 ftLorong Baru
Kek Seng CafeKek Seng Cafe1600 ftJalan Penang
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Fort CornwallisFort Cornwallis1.2 miLeboh Light
Straits QuayStraits Quay3.3 miStraits Quay Jalan Seri Tanjung Pinang Tanjung Tokong
Kek Lok Si TempleKek Lok Si Temple3.8 miNo. 1, Tokong Kek Lok Si, Georgetown
Queensbay MallQueensbay Mall5.7 mi100 Persiaran Bayan Indah
Penang National Park (Taman Negara Pulau Pinang)Penang National Park (Taman Negara Pulau Pinang)9.4 miJalan Hassan Abas,Teluk Bahang
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Getting around
Airports
Penang International (PEN)9.3 mi
Taiping (TPG)46.2 mi
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Reviews
4.8
Guest ratingBased on  82  reviews
  • 5.4
    Guest rating

    convinient strategic location

  • 3.2
    Guest rating

    Nothing worked, the telephone, the shower. There was a door miising from the wardrobe. The place was not clean.

  • 5.4
    Guest rating

    I was thankful to the hotel management who provided a complimentary upgrade from 'deluxe' to 'continental' room for one of our friends who were celebrating their anniversary.

    Amenities were used and old.

  • 8.8
    Superb

    The view from swimming pool was excelent. Good value for price.

    The bathroom need to be renovated. I had a impression that waiters at restaurant weren't friendly to east asian people .

  • 6.6
    Good

    quite good,nearby to komtar

  • 7.0
    Very good

    Hotel staffs were helpful & friendly . Location is very near to Komtar - shopping mall & bus terminal. Walk around 10 mins reach Jln McCalister hawker centre where has many delicious & famous food.

    Room is a bit small but still consider ok. Breakfast time is very short till 10.30am only.

  • 7.0
    Very good

    actually... the location very very excellent and valueable... because the hotel location is on heart of town... go bus stop only working 5 minute... i at penang 3 days on spend less than rm10 transport fees... very nice .......

  • 8.2
    Fabulous

    Room service done daily. Room size was very comfortable and spacy. We can see the George Town view from our room or from the swimming pool on the top of the hotel building and it was so amazing.

    From my observation, the hotel have less maintenance and short of staffs.

  • 3.2
    Guest rating

    I need an electrical adapter for my cell phone charging so I phoned the receptionist. I waited for half an hour so I phoned again. Then the receptionist answered me with a bad attitude, saying that they are trying very hard to find one for me. I felt quite upset about her attitude, but finally an adapter is delivered to my room.

  • 7.4
    Very good

    my son like the swingming pool.

    door lock still using room key.

  • 4.6
    Guest rating

    Very run down and too few facilities. Had to ask for towels on checking in. Too few power outlets.

  • 2.8
    Guest rating

    The bathroom was flooded with water. The reception was awared of it but reserved this room for us although I hv made the reservation early. When i queried them they said they do not hv enough rooms. The hotel is in very poor shape & really really needs refurbishing.

  • 7.0
    Very good

    Within reach of town center, like Penang Road, and penang roadside hawker food. very near main transport stations (bus stops, taxi stands) like komtar. a good view of the surroundings from the room window (Penang was recently awarded the World heritage status by the United Nation)

    The hotel was built many years ago. Generally need re-furbishment, like tv reception need to be up graded. Carpet become smelly through the years, may be need to be changed to tiles. Lock sets belong to the sixties/seventies, may be need to be changed to the magnetic type etc for better security. Some of the doors show signs of decay. The flushing sound of next-door rooms can be loud in the nites (could be due to the building design). The car park lift need to be check for its function (cannot access the lift at level 4) phone directory not given. The card holder in the room is not funtioning so much so when you leave the room, all the lights and air-cond are not switch off wasting electricity.

  • 3.8
    Guest rating

    The location of grand continental was perfectly heart of city and comfortable to travel.However, I was very disappointed with the Hotel management and services which is not value to money.Rooms was maintance is very bad e.g bathroom door was broken, ceiling is dirty, TV was not functioning in good condition.We booked 2 rooms, one bathroon have dustbin and another room was not provided.I have found other travellers belonging e.g undergourment at sofa.Its shows room cleaning service is bad.The breakfast is the same meals for 2days. Staff at Grand continental should have a politeness approaching visitors. NO safeguard at pooliside, children pool depth is deep. Lift door were closed before/about to enter into lift(door hit my head).

    Lift function, room service,meals and staff behaviour need to change

  • 8.8
    Superb

    The buffet breakfast was good. It served varieties of Malaysian food. The hotel location is convenient since close to Komtar and other shopping mall.

    In my opinion, they can focus on improving the check in time. Basically, the improvement relies on customer service itself.

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Highlights
5
Guest ratingBased on  82 reviews
Good to know
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Penang International (PEN)9.3 mi
Taiping (TPG)46.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
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Check-out
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Rooms and Guests
2Guests1room
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