I recently stayed at this hotel in the central Georgetown area and was pleasantly surprised by the value for money. The prices were reasonable, especially considering the attention to detail and the basic amenities provided. The location was great, as it was close to the nearby Mall and Komtar malls, making it convenient for me to travel out to the highway. The staff was friendly and accommodating, ensuring that my stay was comfortable. The rooms, although a bit small, were clean and well-maintained, and the fact that breakfast was included was a bonus.

All was satisfactory, no major improvements needed.

convinient strategic location

Nothing worked, the telephone, the shower. There was a door miising from the wardrobe. The place was not clean.

The location of the hotel is ideal for travelers as it is situated in the town area, making it convenient to travel out to the highway for further exploration. there is a nearby mall where guests can easily access shopping and dining options.

The hotel reception and customer service have received criticism for being poorly run and displaying incompetence and rudeness towards guests.

I was thankful to the hotel management who provided a complimentary upgrade from 'deluxe' to 'continental' room for one of our friends who were celebrating their anniversary.

Amenities were used and old.

The view from swimming pool was excelent. Good value for price.

The bathroom need to be renovated. I had a impression that waiters at restaurant weren't friendly to east asian people .

The hotel offers great value for money with affordable prices and attention to detail. The location is perfect, situated in the central area of Georgetown, making it convenient to travel to Gurney Drive or the beaches of Batu Feringgi. There are also Indian restaurants nearby, catering to different culinary preferences. The staff provides excellent service and the basic amenities are well-maintained. The rooms, although small, come with a bathroom and breakfast included.

The hotel could improve on the size of the bathroom.

quite good,nearby to komtar

Hotel staffs were helpful & friendly . Location is very near to Komtar - shopping mall & bus terminal. Walk around 10 mins reach Jln McCalister hawker centre where has many delicious & famous food.

Room is a bit small but still consider ok. Breakfast time is very short till 10.30am only.

The hotel allowed early check-in, which was convenient for us. The location was great, just a short walk to the bus terminal and easy access to buses for sightseeing. The breakfast buffet was decent and provided a good start to the day.

The hotel was in poor condition, with worn-out carpets and outdated furniture. The TV was small and lacked a remote, and the power button was missing.

actually... the location very very excellent and valueable... because the hotel location is on heart of town... go bus stop only working 5 minute... i at penang 3 days on spend less than rm10 transport fees... very nice .......

Room service done daily. Room size was very comfortable and spacy. We can see the George Town view from our room or from the swimming pool on the top of the hotel building and it was so amazing.

From my observation, the hotel have less maintenance and short of staffs.

Convenient Location and Good Service During my recent stay over Easter, I appreciated the hotel's location, close to key tourist attractions and public transportation. the hotel staff provided excellent service, always attentive to my needs. the breakfast buffet was quite satisfying, offering a good variety of options.

Dated Room and Limited Amenities the hotel's room was quite dated and in need of renovation. Some amenities were also limited, with no electronic safes or remote controls for the TV.

I need an electrical adapter for my cell phone charging so I phoned the receptionist. I waited for half an hour so I phoned again. Then the receptionist answered me with a bad attitude, saying that they are trying very hard to find one for me. I felt quite upset about her attitude, but finally an adapter is delivered to my room.

my son like the swingming pool.

door lock still using room key.